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Termales Santa Rosa de Cabal - Hotel
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Termales Santa Rosa de Cabal - Hotel
Termales Santa Rosa de Cabal - Hotel, is divided into three different sectors. Rio, Cascada, and Mountain Sector.
The names of the rooms refer to the sector of the hotel where they are located (the KING & QUEEN rooms are part of the Cascada sector).
During your visit you can enjoy four (4) hot thermal water pools exclusive for guests, you will also have access to the San Miguel waterfall with a fall of 180 meters of cold water and in addition, wonderful natural spaces ideal for rest and relaxation.
Additional services such as SPA and Romantic Plans must be arranged directly with the reservation and customer service line.
Terms and Conditions:
Check in: 03:00 PM - Your room will be delivered to you at 15:00 on the day of arrival.
Check out: 12:00 PM - Room keys must be handed in at the hotel reception before midday on the day of departure.
Deposit required to confirm your reservation: Once the complete details of the reservation holder have been entered and accepted T&C, the website will redirect the buyer to our Epayco payment gateway. On this page the buyer will be able to choose the preferred method of payment to complete the transaction. The value of the deposit required to confirm your booking is 50% of the total value.
If the deposit is not paid correctly in the last step, it will be necessary to contact the establishment to complete the process and confirm your booking before it is cancelled due to non-payment. The payment of the deposit needs to be made within 24 hours of making the booking.
Cancellation Policy: The user may cancel or modify a reservation without incurring any penalty at any time as soon as it is requested at least forty-eight (48) hours prior to the date of arrival.
When the user cancels a reservation over the (48) hours window prior to the date of arrival, the value of the deposit may be used as a credit balance in any of the services offered by the Hotel. In this case, the Hotel will grant the user a BONUS / CREDIT BALANCE equivalent to 100% of the amount paid. BONUS duration 365 days.
When the user cancels within forty-eight (48) hours prior to the reservation, does not show up at the hotel or does not use the agreed services, will generate as a penalty the retention of the deposit paid (50% of the total value). The user will keep a credit balance only when the payment made is greater than the penalty applied.